Anita’s Skincare Clinic – Privacy Policy  

Anita’s Skincare Clinic operates both anitasskincareclinic.com and  anitasskincareclinickaty.com websites, which provides skincare services  and retail products. 

This page is used to inform website visitors regarding our policies with the  collection, use, and disclosure of Personal Information if anyone decides  to use our service/services, memberships, packages, and retail products. 

We do not sell or rent personally identifiable information collected during  your use of our website. 

If you submit personally identifiable information, including photographs or  text, to us, we will not post such information on the website without your  permission. We may use any feedback you provide to us on the website for  any purpose. We will not include your personally identifiable information  with such feedback without your prior consent. Any information you post on  our Facebook page is subject to the terms of Facebook’s privacy policy. 

If you choose to use our service/services, then you agree to the collection  and use of information in relation with this policy. The Personal Information  that we collect is used for providing and improving the Service. We will not  use or share your information with anyone except as described in this  Privacy Policy. 

This policy applies to information we collect: 

  • On this Website. 
  • In e-mail, text and other electronic messages between you and this  Website. 
  • Through mobile and desktop applications you download from this  Website, which provide dedicated non-browser-based interaction  between you and this Website. 
  • When you interact with our advertising and applications on third-party  websites and services, if those applications or advertising include  links to this policy.
  • We collect information regarding your skin and medical history so that we may put together the best regimen for your treatment we may provide.
  • We collect information from you when you subscribe to a newsletter, fill out a contact form, or fill out one of our client questionnaires , purchase an online product , service, of gift card or gift certificate from our website.  The credit card information you provide is never stored on our server, but  rather, sent for processing to our third-party service provider, Vagaro.  Vagaro uses your credit card information only to process your transaction  and is bound by contract to keep your credit card information  confidential. 
  • When contacting us through the site you will be asked to provide your name, email address, or other information so that we may get back to you. 

We may use the information we collect from you when you sign up for our  newsletter, surf the website, or use certain other site features in the  following ways: 

  • To allow us to better service you in responding to your customer service requests. 
  • To ask for ratings and reviews of services or products
  • To follow up with them after correspondence 
  • When you visit any of our websites 
  • When you communicate with us by phone or email or instant  messaging systems 
  • When you engage with us on social media 
  • When you interact (open/click) with our emails 
  • When you request further information from us 
  • When you arrange appointments with clinic staff 
  • When you attend appointments and as part of the consultation  process and as part of the provision of goods and services to you
  • When you make payments to us or require a refund 
  • When you fill in any forms online or in clinic 
  • When you’ve given a third party permission to share with us the  information they hold about you (eg. Facebook/Instagram)
  • When you complete any surveys we send you 
  • When you review our services 
  • When you refer a friend 
  • To provide healthcare or other goods or services to you
  • To contact you regarding your enquiry – we have to collect and  process your data in order to fulfill your request for further information  or to book an appointment 
  • To provide you with further information about the subject of your  enquiry so you understand your options and can make an informed  decision 
  • To remind you by email to book subsequent appointments for a  treatment you have previously had which requires ongoing review • To contact you regarding your appointments and treatments – we  want to make sure you don’t miss your appointments 
  • With your consent, we will send you special offers and news via email  – to keep you up to date with our promotions 
  • To tailor the content of our communications and to make it more  relevant to 
  • For business performance analysis and to ensure we continue to  provide the best service 
  • To make sure we’re speaking to the right person and to help prevent  and detect 
  • To take payment and process refunds 
  • To provide customer service and support 
  • Anita’s Skincare Clinic may publish a list of Customers & Testimonials on its site with information on customer names and job titles. Anita’s Skincare Clinic will obtain the authorization of every customer before  publishing any testimonial on its website. 

The terms used in this Privacy Policy have the same meanings as in our  Terms and Conditions, which is accessible at anitasskincareclinic.com or  anitasskincareclinickaty.com, unless otherwise defined in this Privacy  Policy. 

Information Collection and Use  

For a better experience while using our service/Services , we may require  you to provide us with certain personally identifiable information, including but not limited to your name, phone number, billing and payment  information, email address/addresses, social accounts including but not  limited to Facebook, Instagram, Twitter, postal mailing address, etc. The  information that we collect will be used to contact or identify you. The  collected information can and will be used in order to provide services to  the you as per the detail of the services, this may include physical  products that may be shipped to your address as per the agreed terms of  service or package. 

Additionally when you make a purchase or attempt to make a purchase  through the anitasskincareclinic.com or anitasskincareclinickaty.com, we  collect certain information from you, including your name, billing address,  shipping address, payment information, including credit card numbers  through our payment gateway/merchant services provider i.e. Vagaro,  PayPal, Stripe, Square, QuickBooks, Authorize,net, or any other service  provider that is used to process the payment. This information is kept as  “Order Information”. 

The Order Information that we collect, or any other information gathered  through your social profiles, login details, etc. is used generally to fulfill any  orders placed through the Site , including processing your payment. 

The technologies we use for this automatic data collection  may include: 

  • Cookies (or browser cookies). A cookie is a small file placed  on the hard drive of your computer. You may refuse to  accept browser cookies by activating the appropriate setting  on your browser. However, if you select this setting you may  be unable to access certain parts of our Website. Unless you  have adjusted your browser setting so that it will refuse  cookies, our system will issue cookies when you direct your  browser to our Website. 
  • Flash Cookies. Certain features of our Website may use  local stored objects (or Flash cookies) to collect and store  information about your preferences and navigation to, from and on our Website. Flash cookies are not managed by the  same browser settings as are used for browser cookies.
  • Web Beacons. Pages of our the Website may contain small  electronic files known as web beacons (also referred to as  clear gifs. pixel tags and single-pixel gifs) that permit the  Company, for example, to count users who have visited  those pages or opened an e-mail and for other related  website statistics (for example, recording the popularity of  certain website content and verifying system and server  integrity).

We do not collect personal Information automatically, but we may tie this  information to personal information about you that we collect from other  sources or you provide to us. 

Cookies  

Cookies are files with small amount of data that is commonly used an  anonymous unique identifier. These are sent to your browser from the  website that you visit and are stored on your computer’s hard drive. Our website uses these “cookies” to collection information and to improve  our Service. You have the option to either accept or refuse these cookies,  and know when a cookie is being sent to your computer. If you choose to  refuse our cookies, you may not be able to use some portions of our  Service. 

Disclosure Of Your Information 

We may also disclose your personal information: 

  • To comply with any court order, law or legal process, including to  respond to any government or regulatory request. 
  • To enforce or apply our terms of use and other agreements, including  for billing and collection purposes. 
  • If we believe disclosure is necessary or appropriate to protect the  rights, property, or safety of the company, our customers or others.  This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk  reduction.

Google Analytics 

  • Demographics and Interests Reporting

We, along with third-party vendors such as Google use first-party  cookies (such as the Google Analytics cookies) and third-party  cookies (such as the DoubleClick cookie) or other third-party  identifiers together to compile data regarding user interactions  with ad impressions and other ad service functions as they relate  to our website. We use analytics providers such as Google  Analytics. Google Analytics uses cookies to collect non-identifying  information. Google provides some additional privacy options  regarding its Analytics cookies at https://www.google.com/policies/ privacy/partners/. This information includes internet protocol (IP)  addresses, browser type, internet service provider (ISP), referring/ exit pages, operating system, date/time stamp, and clickstream  data, mobile device identifiers, and advertising identifiers. We use  this information, which does not identify individual users, to  analyze trends, to administer the site, to track users’ movements  around the site and to gather demographic information about our  user base as a whole. We do not link this automatically collected  data to personal information. 

OPTING OUT 

Users can set preferences for how Google advertises to you using the  Google Ad Settings page. Alternatively, you can opt out by visiting the  Network Advertising Initiative Opt Out page or by using the Google  Analytics Opt Out Browser add on. 

Behavioral Advertising/Re-Targeting

We partner with a third party to either display advertising on our Web site or  to manage our advertising on other sites. Our third party partner may use  technologies such as cookies to gather information about your activities on  this site and other sites in order to provide you advertising based upon your  browsing activities and interests. You may opt out of the automated  collection of information by third-party ad networks for the purpose of  delivering advertisements tailored to your interests, by visiting the  consumer opt-out page for the Self-Regulatory Principles for Online  Behavioral Advertising at http://www.aboutads.info/choices/ and edit or opt out your Google Display Network ads’ preferences at https:// www.google.com/ads/preferences/. 

Security  

We value your trust in providing us your Personal Information, thus we are  striving to use commercially acceptable means of protecting it. But  remember that no method of transmission over the internet, or method of  electronic storage is 100% secure and reliable, and we cannot guarantee  its absolute security. 

Links to Other Sites  

Our Service may contain links to other sites. If you click on a third-party  link, you will be directed to that site. Note that these external sites are not  operated by us. Therefore, we strongly advise you to review the Privacy  Policy of these websites. We have no control over, and assume no  responsibility for the content, privacy policies, or practices of any third party sites or services.  

This website may include links to third-party websites, plug-ins and  applications. Clicking on those links or enabling those connections may  allow third parties to collect or share information about you. We do not  control these third-party websites and are not responsible for their privacy  statements. When you leave our website, we encourage you to read the  privacy notice of every website you visit. 

Social Media Widgets

Our website includes social media features, such as the Facebook Like  button and widgets, such as the ‘Share This’ button. These features may  collect your IP address, which page you are visiting on our site, and may  set a cookie to enable the feature to function properly. Social media  features and widgets are either hosted by a third party or hosted directly on  our website. Your interactions with these features are governed by the  privacy policy of the company providing it. 

Children’s Privacy  

Our Services do not address anyone under the age of 13. We do not  knowingly collect personal identifiable information from children under 13.  In the case we discover that a child under 13 has provided us with  personal information, we immediately delete this from our servers. If you  are a parent or guardian and you are aware that your child has provided us  with personal information, please contact us so that we will be able to do  necessary actions. 

Can-Spam Act  

The CAN-SPAM Act is a law that sets the rules for commercial email,  establishes requirements for commercial messages, gives recipients the  right to have emails stopped from being sent to them, and spells out tough  penalties for violations. 

We collect your email address in order to: 

  • Send information, respond to inquiries, and/or other requests or questions 
  • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred. 

To be in accordance with CANSPAM, we agree to the following:       

  • Not use false or misleading subjects or email addresses.       
  • Identify the message as an advertisement in some reasonable way.      
  • Include the physical address of our business or site headquarters.      
  • Monitor third-party email marketing services for compliance, if one is  used. 
  • Honor opt-out/unsubscribe requests quickly.
  • Allow users to unsubscribe by using the link at the bottom of each email. 

If at any time you would like to unsubscribe from receiving future emails       

Follow the instructions at the bottom of each email. 

Changes to This Privacy Policy  

We may update our Privacy Policy from time to time. Thus, we advise you  to review this page periodically for any changes. You can review the most  current version of this privacy policy at any time. Your continued use of our  site constitutes your agreement to be bound by such changes to the  privacy policy. Your only remedy, if you do not accept the terms of this  privacy policy, is to discontinue use of the Site and Service. 

Contact Us  

If you have any questions or suggestions about our Privacy Policy, do not  hesitate to contact us.